This is an automatic payment of service package within the tariff plan from a bank card.
Who can use AutoPay?
Individual lifecell subscribers who are served on a prepid basis and contract with a 4-week or 30-day service package within the tariff plan.
What if I need the service package now?
No need to wait! Order the service package earlier (*700# or in the My lifecell app) and the next AutoPay date will be updated automatically.
Is it safe to use AutoPay?
Yes. Payment data security is guaranteed by international PCI DSS certification.
Where can I manage AutoPay?
You can manage 24/7 in the My lifecell mobile app, section ‘AutoPay’.
Will AutoPay be deactivated if I change my tariff plan?
No. The payment schedule and the price of the service package within the tariff will be automatically updated in accordance with the terms of the new tariff plan.
Will AutoPay work if I order a service package earlier?
No. AutoPay will simply update the date of the next debit from the card according to the schedule of the tariff plan.
How can I deactivate AutoPay?
In the My lifecell mobile app, ‘Autopay’ section and by code *113#.
*Bonuses are provided for the first three payments within 100 days from the AutoPay service activation date. The promotion is valid through 12/31/2024 throughout Ukraine, except for temporarily occupied and uncontrolled territories. Bonuses are valid for 60 days from the date of providing.
lifecell LLL retains the right to establish tariffs on its services, determine tariff plans according to Law of Ukraine “About electronic communication” (as amended), change the list of such services, as well as change the terms, promotion period, bring to an early termination, suspend its execution unilaterally under the Terms and procedures for the provision of telecommunication services of lifecell LLC
